Shipping Policy

Fast & Reliable Delivery Across the UK and Beyond


UK Delivery

Orders placed on working days are processed on the same day. Transit times are from 2 to 5 days.

We understand the excitement of getting new purchases, which is why we offer delivery via 24h Royal Mail Tracked Delivery, ensuring your items arrive fast.


Royal Mail

  • 48h Tracked - £2.49
  • 24h Tracked - £3.99

International Shipping


Orders from overseas are processed with the same urgency as domestic ones.
We rely on Royal Mail and UPS fully tracked services to get your items to you.

Depending on your location, transit times may vary from 5 to 14 days, but rest assured, we aim to get your order to you as quickly as possible.


UPS Worldwide Shipping

  • EU from £8.99*
  • Rest of World from £11.99*
*The exact pricing will be visible upon checkout.


How We Handle Your Information

Your trust is paramount to us. Here's how we respect your privacy and handle your information:

  • When you place an order, we collect only the essential information. We do not keep any of your credit card details.
  • Your information is stored for the sole purpose of tracking and processing your order. We maintain strict confidentiality and never share your details with other companies.


Commitment to You

At The Emu Oil Well, our commitment to exceptional customer service is at the heart of everything we do! Our shipping policy is designed to provide you with a fast, reliable, and hassle-free shopping experience. Should you have any questions or need further assistance, our customer service team is always here to help.